More information is always better than less. When people know the reason things are happening, even if it's bad news, they can adjust their expectations and react accordingly. Keeping people in the dark only serves to stir negative emotions.
I never went to school more than six months in my life, but I can say this: that among my earliest recollections, I remember how, when a mere child, I used to get irritated when anybody talked to me in a way I could not understand.